| Platform | Refund rule |
|---|---|
| AITube | The unused part of a card payment, within 30 days |
| Higgsfield | Refunds only for a first purchase, within 7 days, with no credits used, minus a service fee of up to 6%; renewals aren't refunded |
| Artlist | Refunds within 14 days, and only if nothing was generated, downloaded or used |
A video that fails costs nothing in the first place: its credits go back automatically. See What happens to my credits if an AI video fails?.
For any other problem with a payment, email support@aitube.app.
Also asked
Where do I ask for a refund?
On the web, open My Plan, then Billing, within 30 days of the payment. For a purchase made in the iPhone app, ask Apple, which handles App Store refunds.
Sources
AITube facts come from its own pages and live settings. Facts about other companies come from their own pages, read 14 Nov 2026; their prices and rules change, so check them before you buy.